This policy was published on July 30, 2024, and will take effect on August 31, 2024. The previous version of this policy can be viewed here. Learn more about interest-based advertising and your choices here. Privacy Policy
- What Information We Collect and Receive
- How We Use Your Information and Our Legal Basis
- How We Share Your Information
- How We Transfer Your Information
- How We Protect Your Information
- How Long We Store Your Information
- Your Rights & Choices
- Your Responsibilities
- Privacy Policy Changes
- Additional Disclosures for United States Residents
- Our Relationship With You At Quicky Store, we care deeply about privacy. We strive to be transparent about what information we collect, and how we use, share, and retain it. This Privacy Policy explains our privacy practices for Quicky Store.com (which we’ll refer to as the "Site"), Quicky Stores mobile applications, including the Quicky Store App and the Quicky Store Seller App (together, the "Apps"), Quicky Store Payments, Pattern by Quicky Store, Quicky Stores public Application Programming Interface (the “API”), and other services provided by the Quicky Store companies set out at Section 11 (which we’ll refer to as "Quicky Store," or as "we," "us," and "our"). We’ll use the term “Services” to refer collectively to the Site, the Apps, Quicky Store Payments, Pattern by Quicky Store, and the API. This policy applies to our registered buyers (“Buyers”) and sellers (“Sellers”) (together, our “Members”), those who purchase items on Quicky Store without an account (“Guests”), and anyone else who visits our Sites or uses our Services (together with our Members and Guests, “you” and “your”). If you are not a registered Member or a Guest, please see our Non-Member Privacy Policy for further information about how we may collect and use your information, available here. This policy does not apply to the practices of third parties that you may choose to share information with when you use the Services. Please note that the collection and use of your information by these third parties is subject to their own privacy policies and terms. You should understand the privacy and security practices of any third party before you share information with them. It is important for you to understand how we use your information. You should read this policy in full, but some key points to help you navigate the policy are: ● Our mission at Quicky Store is to keep human connection at the heart of commerce. We connect Buyers with Sellers that offer handmade or vintage products and craft supplies. By accepting our Terms of Use and this Privacy Policy, or by using any of our Services, you confirm that you have read and understand this policy, including how and why we use your information. ● We collect and use your information to provide and improve our Services, to protect the security and integrity of our Services, and to comply with our legal obligations. To learn more about the information we collect and how we use it, see Section 1 and Section 2 below. ● We share your information with other Quicky Store group companies, trusted partners, and service providers to provide our Services, for security purposes, to understand how you use and interact with our Services, and to meet our legal obligations. To learn more, see Section 3. ● Depending on your location, different Quicky Store entities may provide different parts of the Services to you. For more information on your relevant service provider(s) and data controller(s), along with details of how to contact them, see Section 11. ● If you have any questions about this Privacy Policy, or wish to exercise your rights, see Section 11 for further information about how to contact us. You can learn more about Quicky Stores policies by visiting our House Rules and Help Centre.
- What Information We Collect and Receive In the course of providing our Services, we collect and receive information that directly or indirectly relates to you in different ways and from different sources, which we have set out below. The capitalized terms in this Section 1 are definitions that we use throughout this Policy, so please refer back to this table as necessary. Information Category Description of Information Collected Information You Provide to Us You provide certain information to Quicky Store directly when you sign up for an Quicky Store account or otherwise use the Services. ● Buyer Details: Your name, email address, and phone number ● Buyer Payment Information: Your billing address and payment information (e.g., credit Buyer Account Information or debit card details or other payment credentials, like PayPal) We collect certain information from you when you set up an Quicky Store Buyer account and use the ● Delivery Information: Your delivery address, Services. contact name, and phone number (in certain countries outside of the EU) ● Regional Information: Your country, preferred language, and currency ● Seller Details: Your name, email address, country of residence, phone number, date of birth, taxpayer address, and Quicky Store shop name. For sellers established as incorporated or other form of legal entities, the name, Seller Account Information address and date of birth of all individuals who own or control 25% or more of the entity We collect certain information from you when ("beneficial owners") you set up an Quicky Store Seller account, and use the Services. ● Seller Payment Information: Your bank country, bank account details, billing address and other payment information (e.g., credit or debit card details or PayPal credentials) ● Shop Preferences: Your preferred language, country, and currency
2 ● Business/Tax Information: Your tax and government-issued identification numbers ● Regional Information: Your country, preferred language, and currency ● Your name Buyer Public Profile Information ● Birthday ● Gender As a Buyer on Quicky Store, you can choose to provide ● Location your name and other information in connection ● Profile photo with your account and activity. Other people ● Your bio will be able to see your profile information. ● Favorites and Collections Your saved product listings that are grouped ● Who you follow and your followers by you (“Favorites and Collections”) may ● Linked third-party accounts (e.g., social also be visible publicly, depending on your media, “sign-in with”) settings. ● Product reviews ● Registry information (e.g., name, partner You can edit, remove, or limit this information name, wedding or special event date, through your account settings. shipping information, items on your registry) ● Shop name Seller Public Profile Information ● Your name ● Birthday As a Seller on Quicky Store, you must provide certain ● Gender information for your shop. You can also ● Location and/or business address (if choose to share other information (such as applicable) birthday, gender or location) in connection with ● Profile photo your account and activity. Other people will be ● Your bio, shop photos, and shop links able to see your profile information. ● Vacation mode announcements ● Linked third-party accounts (e.g., social, You can edit, remove, or limit this information “sign-in with”) through your account settings. ● Shop policies (e.g., returns) Seller Verification Information ● Selfie: The live photo(s) of your face you take when onboarding As a Seller on Quicky Store, you must provide certain information where applicable to help us verify ● Government ID: A copy of your your identity and prevent fraud before you can government-issued photo ID use the Services. Biometric Data ● A biometric scan of your facial geometry Where applicable, we use certain information extracted from your Government ID and from about your physical characteristics to perform your Selfie seller verification checks.
3 Guest Checkout Information ● Your name ● Email address You can purchase items on Quicky Store without an ● Billing name and address account through our ‘Guest Checkout’ feature. ● Credit or debit card information or other We need certain information about you to payment method facilitate your purchase. ● Shipping name and address Transaction Information ● Information about your transactions on our Services, such as the shop name, items When you buy or sell items on Quicky Store, we collect purchased, Buyer’s name, purchase price, information about the order as part of your and date of the transaction transaction history. Photographs and Videos ● Photos and videos you upload to your profile, You may enable the Apps to access your our forums, as part of product reviews or mobile device’s camera to upload photographs through Quicky Stores other products and features and videos to Quicky Store, or you can upload photos (e.g., search, gifting) and videos directly through our Site. Forums/Community Information We offer several features that allow users to ● Content you post in our community spaces connect and communicate in public or ● Any additional information you choose to semi-public spaces, such as Forums and provide Teams, which are a part of the Quicky Store Community space. ● Messages Content: Content (including text Messages Information and photos) you share with, or receive from, other Members through our Messages You can contact another Member using Quicky Store function Messages for a variety of reasons, such as ● Messages Metadata: Metadata about customer support, personalizing products, or content (such as the location where a photo product and order questions. was taken) and Messages (such as the date and time of the message) ● In general, we collect the following information about entrants: Promotion Information ○ Email address ○ Social handle (if social promotion) From time to time, Quicky Store runs promotional offers, contests and sweepstakes. ● We’ll tell you about any other data we collect in the terms of the relevant promotion, available on Our House Rules page
4 ● Your communications with and through our support team and tools, including the Customer Support Information automated and live chat features on our Site ● Any additional information you provide, We collect certain information when you including transaction information (e.g., order engage with our customer support teams. number and transaction ID), and/or device and technical information (e.g., IP address for troubleshooting) ● Demographic information, including your age, gender, work status, region, and neighborhood type (e.g., rural, suburban, or urban), and if you are located in the US, your Survey Responses and Market Research income, education, and race/ethnicity You may choose to provide certain information ● Business and selling information, such as the in connection with surveys, research, and size of your business, any other selling other feedback mechanisms. channels you use, and your business income breakdown (by percentage) for each selling channel ● Any additional information you may provide Information We Collect Automatically Quicky Store automatically receives and records information from your browser and/or your mobile device when you visit the Site, use the Apps, or use certain features of the Services (even if you do not have an Quicky Store account). Browser and Device Information ● Browser and device information, including your IP address, device type, hardware Quicky Store automatically receives and records model, operating system information, unique information from your browser and/or your device identifier, and your detected language mobile device when you visit the Site, use the ● App information, including app version, app Apps, or otherwise install, access, or use usage and debugging information, and app ID certain features of the Services.
5 ● Usage Information: Information about your interaction with our Sites and Apps, including how often you use the Sites and/or Apps, what happens within the Sites and/or Apps, Service Usage Information what listings you view and interact with, how We collect certain information about your use you navigate the Site (including your mouse of the Services, such as how often you use the movements, searches you make, and pages Apps, how you interact with the Services, and you visit) or other actions you take (such as actions you take when interacting with the Site clicking on particular parts of the Site or Apps and Apps, in order to help us ensure the or entering text into form fields) Services are functioning correctly, tailor your experience, and improve our offerings. We ● Diagnostic and Troubleshooting may collect this information from a subset of Information: Information about how our users when testing new products or features. Services are performing when you use them, like service-related diagnostic and performance information, including timestamps, crash data, website performance logs and error messages or reports General Location Information We collect your general location information ● IP addresses and other information like your for things like tailoring our Services to your zip or postal code, to estimate your general location, to estimate shipping costs, and for location (e.g., country, state, or city) security, sanctions and fraud prevention ● The general location you set in your regional purposes. See Section 2 for further details on preferences on the Site or Apps how we use this information. Precise Location Information We collect your precise geo-location where you have given us permission to do so through ● Your precise geo-location collected from your your device-based settings. See Section 2 for device further detail. Cookie Information ● For more information about these online tools and how we use them, see our Cookies & Similar Technologies Policy Information We Receive from Third Parties We receive certain information about you from third parties. Information from our Payment Processors ● Your name and Other Entities ● Your billing address ● Your email address We receive certain information about Buyers ● Your phone number from third parties such as payment processors ● Fraud prevention data such as risk-scoring or fraud prevention partners, who help us to process transactions, provide our Services and prevent fraudulent or illegal activity.
6 Information from Advertising and ● We may receive from our third-party partners, Marketing Partners for example, attribution information via cookies and UTM tags in URLs to help us We receive certain information about you from determine the source of the traffic to Quicky Store or our advertising and marketing partners, track the performance of a specific campaign including in some instances what marketing ● We may also receive responses to marketing content you viewed or clicked the actions you emails and advertisements, responses to take on our Sites and Apps. This information offers, and audience information from helps us determine how our marketing partners who you have given consent to campaigns and other customer interactions share that information with us may contribute to sales, conversions, or other ● Demographic information, like your age, goals and also allows us to tailor ads for gender, household composition, estimated products and services that may be of interest income, interests, and purchasing habits to you. ● We use third-party software to record Analytics Information information such as how often you use the Site and/or Apps, what happens within the We use data analytics software to ensure Site Apps or on our Site (e.g., how you interact and App functionality and to improve the with our Services), aggregated usage, Services. For more information, see Quicky Stores performance data, app errors and debugging Cookies & Similar Technologies Policy and information, and, in the case of Apps, where Cookies & Similar Technologies Disclosures. the Apps were downloaded from Third-Party Application Information ● When you link our Services with third-party We receive certain information when you applications or integrations (e.g., linked engage with third-party applications or platform third-party accounts), we receive your contact integrations on other sites and apps. information, including your name and email address, and any additional information you authorize the third party to share with us (for example, social media accounts and/or sign-in functionality) ● Business partners such as shipping partners may share business information such as shipment and transaction data Non-Member Information Quicky Store receives or obtains information about a ● Non-Member email address person who is not yet a registered Quicky Store Member or Guest and has not directly made a ● Non-Member IP address purchase (a “Non-Member”) in connection with certain Quicky Store features, such as when a ● Non-Member physical postal address Non-Member subscribes to an Quicky Store newsletter, a Member invites a Non-Member to visit the ● Non-Member special occasions and interests Site, a Member uploads Non-Member information to send a gift, or when a Member sends a gift card code to a Non-Member. For more information, please see our Non-Member Privacy Policy, available here.
7 2. How We Use Your Information and Our Legal Basis When you access or use the Services or interact with our Sites and/or Apps, we collect, use, share, and otherwise process your information for the purposes described in this policy. To the extent required by applicable law, we rely on a number of legal bases to use your information in these ways. If you reside outside the European Economic Area (“EEA”), Switzerland or the United Kingdom (“UK”) (together referred to as the “European Region”), the legal bases on which we rely may differ from those listed below. Why and How We Use Your Information Information Categories Used Where necessary to perform our contract with you We use certain information that is necessary for us to provide you with the Services and perform our Terms of Use or other relevant contract(s) with you. We will need to close your account if we cannot process your information for such purposes. ● Buyer Account Information ● Seller Account Information To create and maintain your Quicky Store account and ● Buyer Public Profile Information provide our Services ● Seller Public Profile Information We collect certain information to set up your ● Browser and Device Information Quicky Store account and to allow you to interact with ● Forums/Community Information the Quicky Store Community. ● Third-Party Application Information (where relevant) To facilitate buying and selling on Quicky Store ● Buyer Account Information We use certain information to facilitate buying ● Seller Account Information and selling on Quicky Store. This can also involve us ● Seller Verification Information sharing your information with some of our ● General Location Information third-party partners – such as our shipping and ● Information from our Payment Processors payment partners – to enable us to provide the ● Guest Checkout Information Services to you pursuant to our Terms of Use. ● Transaction Information Such partners will process your information in ● Customer Support Information accordance with their own privacy policies. For more information, please see Section 3. To provide our Payments service As an Quicky Store Seller, you may use our payment service, Quicky Store Payments, depending on your location, to accept various forms of payments on the Site, Apps, and other Services. You will need to provide certain information to set up ● Seller Account Information an account. ● Seller Verification Information For more information, see the Quicky Store Payments Policy.
8 Why and How We Use Your Information Information Categories Used To provide Guest Checkout ● Guest Checkout Information ● Browser and Device Information We allow Guests to purchase items from Quicky Store ● Transaction Information without an account through Guest Checkout. ● Payment Information To promote the safety, security and integrity of our Services ● Buyer Public Profile Information We process certain information and apply ● Seller Public Profile Information automated processing techniques and/or ● Buyer Account Information manual (human) review to verify accounts and ● Seller Account Information related activity, to find and address violations ● Seller Verification Information of our Terms of Use and applicable policies, to ● Browser and Device Information investigate suspicious activity, to detect, ● Customer Support Information prevent and combat harmful, unsafe, or ● Information from our Payment Processors unlawful behavior, including fraud, to detect ● Messages Information and prevent spam and security issues, and to maintain the integrity of our Service. To send Service communications We may send you administrative or account-related communications about our Services, including to verify your email address, welcome you to the Services, confirm ● Buyer Account Information a transaction, or notify you about an order, ● Seller Account Information service availability, changes to the Services, or ● Transaction Information updates to this Policy, our Terms of Use, or ● Guest Checkout Information other policies. You may not opt out of receiving service communications, such as emails or mobile notifications sent for legal, security, or other transactional purposes. To run promotions and sweepstakes We use certain information about entrants to ● Promotion Information our promotions, and sweepstakes, to manage ● Buyer Account Information the relevant promotion and, where applicable, ● Seller Account Information identify the relevant winner(s), and to ● Buyer Public Profile Information determine eligibility for other incentive ● Seller Public Profile Information programmes we may offer to Buyers and ● Sellers To provide support and resolve order issues We use your information to respond to requests ● Buyer Account Information for support (via the Apps, Site, or email) and to ● Seller Account Information respond to customer care and other inquiries, ● Guest Checkout Information including providing telephone-based customer ● Transaction Information support to Members or Guests (who provide ● Service Usage Information their telephone numbers). We may also use ● General Location Information your information to resolve any cases, order ● Customer Support Information issues, or dispute(s) between you and another ● Messages Information Member.
9 Where necessary to comply with our legal obligations Our Services are subject to laws and regulations that require us to collect, use, and store your information in certain ways. Where applicable, if you do not provide the information required by law, we will have to close your account. Why and How We Use Your Information Information Categories Used To comply with local laws on selling goods In certain countries we are required to display ● Buyer Public Profile Information certain information about Sellers on Quicky Store, (for ● Seller Public Profile Information example as required under the Digital Services ● Buyer Account Information Act). ● Seller Account information To comply with our obligations to verify Sellers The laws of certain countries require Quicky Store to verify the identity of its Sellers and to take measures to prevent money laundering and/or terrorist financing on the Services. These laws include the EU Digital Services Act, the Irish Criminal Justice (Money Laundering and Terrorist Financing) Act 2010, the United States Integrity, Notification, and Fairness in Online Retail Marketplaces for Consumers Act ● Seller Account Information (“INFORM”) and other legal requirements. ● Seller Verification Information To comply with these laws, we collect and store certain information about our Sellers. For more information on our verification processes, please see our Help Center article “How to Verify Your Identity on Quicky Store” accessible via https://help.Quicky Store.com.
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To comply with other legal and regulatory obligations Quicky Store may also use, access, preserve, or release your information in response to legal requests, like search warrants, court orders, production orders, regulatory requests, or subpoenas. We also may do so to comply with our legal and regulatory obligations, including in response to lawful requests by public authorities (including tax authorities) and to meet legitimate national security or law enforcement requirements. Examples of applicable laws that could give rise to an obligation requiring us to process and/or disclose your information include: Civil, commercial, criminal, consumer protection, and litigation matters: where we are in receipt of an order to disclose information or a regulatory inquiry (e.g. under the Irish Competition and Consumer Protection Act 2014, the Consumer Rights Act 2022, or the Liability For Defective Products Act, 1991) or where we have a legal obligation to disclose data to a law enforcement body. Corporate and taxation matters: to comply with our corporation and taxation obligations, such as those under the Irish Companies Act 2014, the Taxes Consolidation Act 1997, Council Directive (EU) 2021/514 (“DAC7”), and the Internal Revenue Service code. Regulatory matters: to comply with our regulatory obligations, including as an e-commerce platform arising under the P2B Regulation, the Digital Services Act, and similar regulations. 11 The categories of information depend on the specific circumstances of each request or obligation. Only the information necessary to comply with the relevant legal obligation will be processed. Depending on the circumstances, it could include the following: ● Buyer Public Profile Information ● Seller Public Profile Information ● Buyer Account Information ● Seller Account Information ● Seller Verification Information ● Information from our Payment Processors ● General Location Information ● Browser and Device Information ● Messages Information
Where necessary for our legitimate interest We rely on our legitimate interest or those of third parties (like other Buyers and Sellers, and in some cases, the general public) where they are not outweighed by your rights and freedoms. In the EEA, UK, and other countries you have the right to object to, and seek the restriction of, this processing. To learn more, see Section 7. Why and How We Use Your InformationLegitimate Interests Relied On Information Categories Used To understand how you use our Services and improve your experience on Quicky Store It is in our legitimate We use certain information to improve our interest to understand Services, including to ensure the Services are how our Services are functioning correctly, to help Sellers find the being used, and to best ways to market and sell their products on explore and unlock Quicky Store, and for Buyers to discover such products. ways to develop and We also use this information to identify and grow our business. support high-performing Sellers, and for It is in our legitimate general research and aggregate reporting. interest to better understand our Members by logging their preferences, purchases and other interactions with us, including identifying when logged-out users may already have an Quicky Store account. It is in our legitimate interests, and those of our Members, to improve the efficiency of our Services, troubleshoot errors with our Services, increase interest in our Services, and obtain insights into usage patterns of our Services. ● Service Usage Information ● Browser and Device Information ● Cookie Information ● Customer Support Information ● Survey Responses and Market Research ● Information from Advertising and Marketing Partners ● Analytics Information ● General Location Information To rank your search results It is in our legitimate We use certain information to rank your search interests, and those results. When a Member or Guest searches for of our Members, to an item on Quicky Store, Quicky Stores search engine works to customize our return the most relevant matches based on the Services, including search query and the Information Categories identifying products listed here. that our Buyers would be most interested in. We may also highlight a cross-section of shops or listings organically, above or alongside primary search results. Quicky Store does not offer ● Service Usage Information ● Browser and Device Information ● Shop Preferences ● General Location Information
12 Sellers a higher ranking placement in organic search results in exchange for any compensation or fee. Sellers can, however, purchase on-site ads, called Quicky Store Ads, which are identified separately as ads on Quicky Store (discussed below). For more information on how Quicky Store Search works, see our Search and Advertisement Ranking Disclosures.
To provide on-platform advertising on our Sites and Apps Sellers can purchase paid advertising on Quicky Store (“Quicky Store Ads”). Quicky Store Ads display a Seller's It is in our legitimate listings or shops more prominently on the Sites interests, and those and/or Apps (and are marked as “Seller Ads”). of our Sellers, to help Quicky Store Ads are displayed in one or more Sellers reach the locations, such as Members’ and Guests’ most appropriate search results. audience for their goods. For more information on Quicky Store Ads, see our Advertising and Marketing Policy and our Search and Advertisement Ranking Disclosures. To display non-personalised advertising on third-party platforms and sites We use your information for non-personalized ads for our Services on third-party platforms and sites. For example, we purchase offsite advertising It is in our legitimate from a network of participating providers, such interests to promote as social networks and search engines. See the Services and the Quicky Store Offsite Ad Channels for further listings on third-party information. You may see ads for Quicky Store on these platforms and sites. channels even if you have opted-out of personalized advertisements. If you are a Seller, we may use information about you in order to feature you in marketing and advocacy materials, and to feature you and your shop on and off the platform, as provided for in Quicky Stores Terms of Use. ● Service Usage Information ● Browser and Device Information ● General Location Information ● Buyer Public Profile Information ● Guest Checkout Information ● Transaction Information ● Information from Advertising and Marketing Partners ● Cookie Information It is in our legitimate To facilitate campaigns, surveys and petitions interests and our Members have the ability to sign onto Members’ interests to campaigns, surveys, or petitions for causes provide these they care about on our advocacy website or to services and to donate to causes during checkout. To facilitate conduct surveys to ● Seller Public Profile Information ● Seller Account Information ● Quicky Store Payments Information (for
13 this, we need to collect and use certain help us in improving information about our Members. our Services. charitable donations) To keep our Services safe and secure It is in our legitimate interests, and those of our Members, to ensure the security of We process your information and, in some our Services, to verify cases, apply automated processing and accounts and activity manual (i.e., human) review to maintain the and to combat security and integrity of our Services. This harmful or involves taking steps to detect, investigate and inappropriate conduct otherwise protect our community against or content. abuse, harassment, intellectual property infringement, crime, illegal activity, suspected It is in our legitimate fraud, harm, suspected violations of Quicky Stores interests, those of our Terms of Use or other policies and safety and Members and the security risks of all kinds. general public to enforce our House Rules, Terms of Use and associated policies, including to prevent or address fraud, offsite transactions and illegal activities. ● Buyer Public Profile Information ● Seller Public Profile Information ● Buyer Account Information ● Seller Account Information ● Seller Verification Information ● Transaction Information ● Messages Information ● Service Usage Information It is in our legitimate interest to seek legal To protect our legal rights advice and protect We may also retain, preserve, disclose, or ourselves (including review your information to protect, establish, or our rights, personnel, exercise our legal rights or defend against intellectual property or impending or asserted legal claims, including to platform), our Members collect a debt or address a violation of our or others, including as Terms of Use and policies (including our part of resolution Intellectual Property Policy). process, or in respect of regulatory inquiries, litigation or any other dispute. ● Buyer Public Profile Information ● Seller Public Profile Information ● Buyer Account Information ● Seller Account Information ● Seller Verification Information ● Transaction Information ● Service Usage Information ● Messages Information It is in our legitimate To share information with law enforcement and interest and the respond to legal requests interests of the general public to We may share your information with a third share information with party, including law enforcement authorities, third parties, including where not compelled by law when we believe as part of in good faith that such use and/or disclosure is investigations or reasonably necessary to detect, prevent or regulatory inquiries, to ● Buyer Public Profile Information ● Seller Public Profile Information ● Buyer Account Information ● Seller Account Information
14 prosecute illegal activity or to prevent detect, investigate and imminent death or imminent bodily harm. prosecute illegal activity or to prevent The categories of information that we access, death or imminent preserve, use and share for these purposes bodily harm. will depend on the specific circumstances. To learn more about how and why Quicky Store shares information in these circumstances, see Section 3 and review our Requests for Information Policy. ● Seller Verification Information ● Transaction Information ● Messages Information ● Service Usage Information Such transactions In the event of a business reorganization may be necessary In some cases, Quicky Store may choose to reorganize and in our legitimate its business. In these types of transactions interests, particularly (such as a sale, merger, liquidation, our interest in making receivership, reorganization, or transfer of all or decisions that enable substantially all of Quicky Stores assets), Member our business to information is typically one of the business develop over the long assets that is transferred. term. To share information with our service providers and business partners We share certain information with our service providers and business partners, as detailed in Section 3.It is in our legitimate interests, and those of our Members, to engage service providers and partners to assist in the provision of the Services ● Buyer Public Profile Information ● Seller Public Profile Information ● Buyer Account Information ● Seller Account Information ● Buyer Account Information ● Seller Account Information ● Buyer Public Profile Information ● Seller Public Profile Information ● Seller Verification Information ● Information from our Payment Processors ● Transaction Information ● Customer Support Information ● Messages Information Where you provide your consent When we use your information based on your consent, you have the right to withdraw your consent at any time on a go-forward basis (meaning our prior use of your data will not be affected). You may change your device-based or in-app settings anytime. To send you email marketing ● Buyer Account Information ● Seller Account Information In certain countries (such as those in the ● Browser and Device Information European Region), we may need your consent ● Transaction Information to send you email marketing messages. You ● Information from Advertising and Marketing will be given the opportunity to opt out of each Partners marketing communication that we send. ● Service Usage Information
15 In the European Region, to personalize your ● Service Usage Information experience on the Sites and Apps ● Browser and Device Information ● General Location Information For users in the EEA, we rely on your consent ● Transaction Information to personalize your experience on the Sites and ● Information from Advertising and Marketing Apps, including to help you search for and Partners discover relevant items. ● Guest Checkout Information ● Analytics Information To personalize the ads you see on third-party platforms and sites We rely on your consent to personalize the ads you see for Quicky Store listings on third-party platforms ● Buyer Details and sites. ● Service Usage Information ● Cookie Information This targeted marketing includes third-party ● Information from Advertising and tools, including those offered by Facebook Marketing Partners Custom Audience and Google Customer ● Guest Checkout Information Match, and we may use analytics aggregated ● Analytics Information from your Service Usage Information including, for example, search keywords, favorites, browsing history, and purchase history in combination with the Information Categories listed here. To collect your information through the device-based settings that you have enabled We rely on your consent to: ● collect your device-based Precise Location Information for: (a) local ● Precise Location Information content, to personalize and tailor the ● Photographs and Videos Services, including search results and recommendations; and (b) delivery and shipping services; and ● access your camera and/or photo gallery if you choose to share photos or media on our Services. To verify your identity biometrically Sellers can choose to verify their identity through biometric means. For EEA Sellers, Quicky Store relies on the Seller’s explicit consent to ● Biometric Data collect and process their Biometric Data for ● Seller Verification Information identity verification purposes. For more information on our biometric verification processes, please see here.
16 Data used for tasks carried out in the public interest To preserve, review, and share information to perform a task in the public interest ● Buyer Account Information In limited circumstances, we will access, ● Seller Account Information preserve, and share your information with ● Buyer Public Profile Information regulators, law enforcement or others where ● Seller Public Profile Information necessary to perform a task in the public ● Information from our Payment Processors interest. For example, we might share your ● Transaction Information information to help combat unlawful or harmful ● Messages Information behavior where it is in the public interest to do so and where the public interest is laid down by applicable law (including EU or Member State law), where required. Data use to protect your or others’ vital interests To preserve, review and share information with ● Buyer Account Information law enforcement and others ● Seller Account Information ● Buyer Public Profile Information We may preserve, review and share ● Seller Public Profile Information information with law enforcement and others in ● Information from our Payment Processors circumstances where someone’s vital interests ● Transaction Information require protection, such as in the case of ● Messages Information emergencies. For example, we may need to share information to prevent loss of life or personal injury of an Quicky Store Buyer or Seller or other third party or to prevent crime or fraud.
- How We Share Your Information We share your data with third parties where necessary to provide the Services, comply with our legal obligations, or for purposes set out in this Privacy Policy, including: Publicly Displayed Information: By using the Services, certain information about you will be publicly displayed on the Site and Apps, such as Buyer Public Profile Information and Seller Public Profile Information (as defined in Section 2). Buyers and Sellers can choose to make certain information and activities private through their account or Public Profile settings. We will also display other information connected with your use of the Services, including the date you joined, information relating to items you review, photos or videos of items you purchased, your Favorites and Collections, followers, those you follow, comments you post in our community spaces, and information you decide to share via social networks. Your reviews of shops or items you’ve purchased may also be shared on other platforms and indexed by search engines, including Google. For certain Sellers, some additional information will be publicly displayed. For example, your business name, shop location, or business registration number associated with your account (which you may modify and update in your account settings) is publicly displayed. Quicky Store Group Companies: We may share some of the information that we collect, such as Buyer Account Information, Seller Account Information, Seller Verification Information, Service Usage Information, Device and Browser Information, and Cookie Information, with our corporate affiliates, which include Quicky Store, Inc., Quicky Store Ireland UC, Quicky Store Payments Ireland Limited, Quicky Store UK, Ltd., other Quicky Store 17 entities, and Quicky Store owned affiliates (including Depop Ltd. and Reverb.com LLC), that help us conduct business around the world (together, the “Quicky Store Group Companies”). The information shared among the Quicky Store Group Companies may be used for the purposes described in this Privacy Policy and generally to operate our business, including for ID verification purposes, transaction monitoring, fraud prevention, payment processing, customer support, business development, user account administration, and IT, technical, and engineering support. Sellers: We may share aggregated information about your use of the Services to Sellers, for example, if you are a frequent purchaser or a new Buyer, so they can provide you with better service and so we can improve our Site and Apps. Linked Third-Party Websites or Services: Some Members may choose to connect to Quicky Store or register an Quicky Store account using an external third-party application, such as Facebook or Google. Connecting your Quicky Store account to third-party applications or services is optional. If you choose to connect your account to a third-party application, the providers of those services or products may receive information about you that Quicky Store, you, or others share with them. Please be aware that when you use third-party sites or services, their own terms and privacy policies will govern your use of those sites or services. You may also link your bank account or payment method to pay for purchases (or receive payment, in the case of Sellers in select markets) through a third-party service available through the Site or Quicky Store App. When you register with these third-party partners, we will tell you what information is collected and what information the third party will share with Quicky Store. Business Partners: Quicky Store works closely with a number of business partners, such as our shipping and payment partners, that assist us with providing the Services in accordance with our Terms of Use. When one of these companies assists us in facilitating your transaction we or they may need to share information related to the transaction in order to complete your order or to monitor activity on the Sites and Apps, such as transaction activity. Quicky Store also offers services or products from affiliated businesses, such as services that assist our Sellers with accounting or other small business management services. These affiliated businesses may sell items or services to you through the Services or offer promotions (including email promotions). In each case, these partners will process your information in accordance with their own privacy policies. We encourage you to read the privacy policies and ask questions of third parties before you disclose your information to them. Professional Advisors, Industry Partners, Authorities, Regulators, and other Entities: We share your information described in Section 2 with our advisors, consultants, regulators and tax authorities, law enforcement, government agencies, civil litigants, industry partners (for example, trade groups), and other entities as reasonably necessary to: ● comply with applicable law or regulations, court orders, subpoenas, legal process, or government requests; ● detect, investigate, prevent, or address actual or suspected fraud, violations of Quicky Stores Terms of Use, and other illegal activity or security and technical issues; and/or ● protect the rights, property and safety of our Members, Quicky Store and the Quicky Store Group Companies, or others, including to prevent death or imminent bodily harm. Business Reorganization: In some cases, Quicky Store may choose to reorganize its business. In these types of transactions (such as a sale, merger, liquidation, receivership, or transfer of all or substantially all of Quicky Stores assets), Member information is typically one of the business assets that is transferred. If Quicky Store intends to transfer information about you, Quicky Store will notify you by email or by putting a notice on the Site and the Apps. Community Services: We engage third parties to assist in providing Community Services, which includes the Quicky Store Forums and Teams, and need to share certain information about you for these purposes. This may include, for example, Buyer Public Profile Information and Seller Public Profile 18 Information, the date that you registered on Quicky Store, as well as your language and regional settings on the Site. For more information, see our Community Policy. Service Providers: Quicky Store also engages third-party companies and individuals (such as research companies, analytics services, and security providers) to help us operate, provide, and advertise the Services. These third parties have limited access to your information, may use your information only to perform these tasks on our behalf, and are prohibited from disclosing or using your information for other purposes. The types of third-party service providers that we work with include: Third-Party Service Providers What Information We Share
● Buyer Public Profile Information ● Seller Public Profile Information ● Buyer Account Information
● Research companies ● Analytics providers ● Security providers ● Software service providers ● Infrastructure and technical service providers ● Professional service providers ● Customer service or other outsourced service providers ● Identity verification and fraud prevention service providers 4. How We Transfer Your Information ● Seller Account Information ● Seller Verification Information ● Guest Checkout Information ● Transaction Information ● Forum/Community Information ● General Location Information ● Photos and Videos ● Customer Support Information ● Browser and Device Information ● Service Usage Information ● Survey Responses and Market Research ● Analytics Information
Quicky Store operates a global e-commerce platform. By using the Services, you acknowledge that Quicky Store will use your information in the United States, Ireland, and any other country where the Quicky Store Group Companies operate. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your information, may differ from those that apply in the country in which you reside. To the extent that Quicky Store is deemed to transfer information outside of the EEA, we rely separately, alternatively, and independently on the following legal bases to transfer your information: Adequacy Decisions Where available, we rely on decisions of the European Commission, known as “adequacy decisions,” recognizing that certain countries offer a level of protection of data that is essentially equivalent to the EEA. A list of adequacy decisions is available here via the European Commission website. Standard Contractual Clauses Otherwise, we rely on the European Commission’s Standard Contractual Clauses for the international and onward transfer of your data outside of the EEA to third countries, including, for example, to the United States and India. This includes transfers from Quicky Store Ireland UC to Quicky Store, Inc. and other Quicky Store Group Companies. You can request a copy of our Standard Contractual Clauses by emailing dpo@Quicky Store.com. Necessary for the Performance of the Contract Between Quicky Store and Its Users 19 You can choose whether or not to use the Quicky Store Services. As we operate in countries worldwide and use technical infrastructure in the US to deliver the Services to you, in accordance with the contract between us (including our Terms of Use), we transfer your information to the US and to other jurisdictions as necessary to provide the Services. Simply put, we can’t provide you with the Services and perform our contract with you without moving your information outside of your home country, including the UK or EEA. 5. How We Protect Your Information The security of your information is important to us. We protect your information through technical and administrative measures designed to mitigate the risk of unlawful or unauthorized access, destruction, loss, alteration, disclosure, or use of your data. To protect your account, we encourage you to choose your password carefully and enable two factor authentication (2FA) for signing in. You can learn more about enhancing your account security in your account settings. We use Google reCAPTCHA Enterprise in connection with our Services to help prevent spam, fraud, and abuse. reCAPTCHA Enterprise collects hardware and software information, such as device and application data, and sends it to Google for purposes of providing, maintaining, and improving reCAPTCHA Enterprise and for general security purposes. Your use of reCAPTCHA Enterprise is subject to Google’s Privacy Policy and Terms of Use. 6. How Long We Store Your Information Quicky Store will retain your information only for as long as is necessary for the purposes set out in this Policy, for as long as your account is active, or as needed to comply with our legal obligations under applicable law. We decide how long we need information on a case-by-case basis and depending on the retention laws applicable. The following factors typically affect the retention period: Necessity to provide our Services We keep your information as long as necessary to provide the Services to you. This includes things like maintaining and improving the performance of our Sites and Apps, keeping our Services secure, and maintaining appropriate business and financial records. Most of our retention periods are determined on the basis of this general rule. Consent-based processing of your data If we process your data on the basis of consent (including consent to the extended storage), we store the data for as long as necessary to process it according to your consent or until you withdraw your consent. Statutory, contractual, or other similar obligations Quicky Store will retain and use your information to the extent necessary to comply with our legal obligations, for example, if we are required to retain your information to comply with applicable tax/revenue laws, Know Your Customer (“KYC”), and similar obligations. Here's what we consider when deciding how long to keep your information: Purpose of Processing Retention Period
Information used to provide you with our ServicesRetained for the lifetime of your account. 20 Quicky Store will retain and use your information to the extent necessary to comply with our Information used for regulatory compliance legal obligations, for example, if we are and other legal obligations required to retain your information to comply with applicable tax/revenue laws or our KYC, or similar obligations. We may retain your information for other legitimate purposes, such as to prevent Information used for other legitimate harm, investigate possible violations of our purposes House Rules and policies, promote safety, security and integrity, or protect Quicky Store, including our rights, property, or platform.
- Your Rights & Choices Certain privacy laws around the world, including the European General Data Protection Regulation (GDPR), provide users with rights and choices related to their information. Consistent with those laws, Quicky Store gives you the choice of accessing, editing, or removing certain information, as well as choices about how we contact you. In addition, subject to applicable law, you may have certain rights with respect to your information, such as the following: ● Right to Access: You can access certain information associated with your account by visiting your account privacy settings. You can request a copy of your information in an easily accessible format, as well as an explanation of how that information is used. See this Help Center article for more information. ● Right to Portability: You have the right to receive certain of your information which you provided in a structured, commonly used and machine-readable format and to transmit such information to another controller. ● Right to Correction: You have the right to request that we rectify any inaccurate information about you. You can correct and change certain of your information through your account settings. ● Right to Restrict Processing: In certain cases, you may also have the right to restrict or limit the ways in which we use your information. ● Right to Deletion: In certain circumstances, you have the right to request the deletion of your information, except information we are required to retain by law, regulation, or to protect the safety, security, rights, and integrity of Quicky Store. Please note that closing your account may not free up your email address, username, or shop name (if any) for reuse on a new account. See this Help Center article for more information. ● Right to Object: If we process your information based on our legitimate interests as explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons. ● Right to Withdraw Consent: Where we rely on consent, you can choose to withdraw your consent to our processing of your information using, for example, an email unsubscribe link or your account privacy preferences. If you have consented to share your precise device location details with us, you can revoke that consent through the settings on your mobile device. This is without prejudice to your general right to permanently close your account and delete your information. Please be aware that withdrawing consent will not affect the lawfulness of processing that happened before you withdraw your consent. Right to File a Complaint: If you are a resident in the EEA, Switzerland or the UK, you have the right to lodge a complaint about our data protection practices with the supervisory authority of your country or state. 21 In the UK, the relevant data protection authority is the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, +44 (0303) 123 1113, casework@ico.org.uk. In Ireland, the relevant data protection authority is the Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, +353 017650100 / + 353 1800437737, email: info@dataprotection.ie or by using this online form. Please see the United States Regional Privacy Policy for information about your privacy rights under certain US state laws. How to Exercise Your Rights and Choices. If you would like to manage, change, limit, correct, or delete your information, you can do so via your Quicky Store account settings or profile. Alternatively, you can exercise any of the rights above, subject to applicable law, through the contact options set out in Section 11. Once you contact us to exercise any of your rights, we will confirm receipt of your request. Limiting use of, or deleting, your information may impact features and services that rely on that information. Communication Choices. You can opt out of receiving marketing emails by using the unsubscribe link in our marketing emails or through your account settings. Certain communications from Quicky Store are service-related or legally required and you will continue to receive them even if you opt out of marketing emails.
- Your Responsibilities If you are a Seller on our Services or if you use Quicky Stores API, you may receive certain information and will have legal obligations with respect to certain information. Your privacy responsibilities, including when you act as an independent data controller (someone who decides what data to collect and the purpose you use the data for) are laid out in the Quicky Store Seller Policy and the Quicky Store API Terms of Use.
- Privacy Policy Changes We may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know by posting the changes through the Services and sending you an email or message about the changes. We encourage you to check back regularly and review any updates.
- Additional Disclosures for United States Residents In certain US states, you may be entitled to additional rights or disclosures. Please see our United States Regional Privacy Policy, where you can learn more about how we use your information and any additional privacy rights you may have.
- Our Relationship with You Depending on where you live and what Services you use, different Quicky Store companies are responsible for your information. Details of the relevant Quicky Store company providing the Services are as follows: ● For the Services, including the Quicky Store Site and Apps (except Payments): ○ North or South America - Quicky Store, Inc. ○ Outside of North and South America (including the EEA and UK) - Quicky Store Ireland UC ● For Payments Services, depending on where you reside: ○ North or South America - Quicky Store, Inc. ○ Outside of North and South America (including the EEA and UK): ■ Quicky Store Payments Ireland Limited - For disbursements to EEA Sellers 22 ■ Quicky Store Ireland UC - For disbursements to Sellers outside of North and South America and the EEA.
- Contact Us If you have any questions: ● Contact Quicky Stores Support team via our Help Center ● Chat Support (available on our Site) ● Send an email to Quicky Stores Data Protection Officer at dpo@Quicky Store.com ● Write to us at one of the following addresses: In North America or South America: Quicky Store Support Team – Privacy Policy 117 Adams Street Brooklyn, NY 11201, USA Outside of North America and South America: Quicky Store Support Team – Privacy Policy One Le Pole Square, Ship Street Great, Dublin 8 Ireland 23